Precious Pompis return policy is valid within 7 days of delivery date. You must contact us at firstname.lastname@example.org to obtain a Return Authorization Number prior to returning your merchandise. To be eligible for a return your item(s) must be returned in the original packaging, unused, and in the same condition they were received. We do not accept returns from smoking homes or items that have been washed. When shipping items, customers are responsible for return shipping and must include the order number or proof of purchase inside your package. Refunds will not be issued until the items are received and inspected. If accepted, we will refund the full cost of the items aside from the 20% restocking fee to your original payment method within 24-48 hours. Please allow 24-48 hours for refund to appear in your bank/paypal/sezzle. If there is no refund after 24-48 hours, please contact your bank/paypal/sezzle for further assistance. We are only able to refund the card/account used to make your purchase or can offer store credit. If your item is not accepted, then the shipping charges to return items to the customer are the customers responsibility.
Precious Pompis accepts cancellations. All cancellations are subject to a 20% cancellation fee. Cancellation fees are the fees paid to process your order payment. We can not cancel an order to add or change a discount or promo code after an order is placed.
To be eligible for an exchange your item(s) must be defective or damaged. Please contact us at email@example.com for further assistance.